Sitemap
Every page on the site, in one place.
MAIN
- Platform Overview
- Agentic AI
- LLM Orchestration
- CBOT LLM
- Integrations
- Analytics & Observability
- AI Infrastructure & Inference
- Deployment Options
- AI Governance & Safety
- CBOT Research
- Voice AI Agents
- Messaging & Workflow AI Agents
- Human Agent AI Assist
- Live Chat
- TAHSİLDAR - Collection Specialist
- GÜVEN - Claims Expert
- ADİL - Emergency Expert
- KALYA - Quality Manager
- Finance & Banking
- Automotive
- Retail
- Travel & Transportation
- Insurance
- Telecom & Media
- Public Sector
- Industries
- Customers
- Blog
- About Us
- Newsroom
- Partners
- Careers
- Contact
- Recognition & Awards
26,000 DIGITAL EMPLOYEES AT WORK
BLOG
- The New Capacity Layer for Organizations
- The New Priority of the Agentic Age: Trust, Not Capability
- The New Identity Card of Artificial Intelligence
- Not the Smartest Digital Employee, but the Most Adaptable System
- The Productivity Paradox in Artificial Intelligence: Investment Is Increasing, but Where Is Value Being Created?
- Every Conversation Is an Insight
- 5 Use Cases That AI-Based Virtual Assistants Create Benefit in ECommerce
- 7 Key Tips to Launch An “Internal” Virtual Assistant Successfully
- A Beginner’s Guide to NLP
- Chatbot marketing: How can chatbots leverage your marketing?
- An overview of chatbot: What is chatbot? How do they contribute to businesses?
- Apple Business Chat is Now in Turkey with CBOT
- CBOT won the “Fastest Growing Voice AI Company” Award
- EBA Asistan is honoured to be a finalist in lDC Best of Future of Digital Innovations Awards
- Remy, is honoured to be the winner of “Future of Work” Award at lDC DX 2021 Awards!
- Why is it important to provide an end-to-end voice experience to your customers?
- Cbot and a top global financial brand, ING Bank, combined their forces for a better customer experience
- Cbot announces that Turkey’s largest private bank chose Cbot to pioneer in the voice banking business
- Do Digital Workers Belong on the Payroll?
- We won a Silver Stevie® Award in 2021 International Business Awards
- We’re activating Connexease customers’ WhatsApp Business Accounts in Minutes
- Duplex on the Web, NextGen Google Assistant and Beyond
- Gen AI & NLP Hybrid Structures
- Generative AI Reality Check: Expectation and Reality
- 10 Key Tips to Launch A Virtual Assistant Successfully
- A New Era in Corporate Advertising with Generative Artificial Intelligence
- A Strategic Turning Point in Multi-Channel Accessibility
- Are you ready for your Instagram Chatbot?
- Banking Virtual Assistants: Today’s Order-Takers, Tomorrow’s Decision-Makers
- Basic Principles and Technical Infrastructure
- Beyond Efficiency: The Real Game Begins
- CBOT 2021 Recap
- CBOT 2022 Recap
- CBOT 2023 RECAP
- CBOT Now Available in the Microsoft Azure Marketplace
- Gartner featured CBOT among the leading chatbot and virtual assistant companies globally
- CBOT FUSION: A new phase in chatbot technology
- CBOT gained the Gold Prix at 8th World CEO Awards 2020
- CBOT GPT : GPT for Enterprise Use
- CBOT has been featured as #19 in the “Top 50 Most Innovative Companies in Turkey” List
- CBOT is @TR AI WEEK
- CBOT Ranked 7th Among Turkey’s Most Innovative Companies!
- CBOT Secured Its Place Once Again in the 2025 Gartner Report
- Cbot spoke at the panel organized by ING Innovation Center
- CBOT supports Turkey Artificial Intelligence Initiative
- CBOT, the 6th Highest-Rated Platform in the World on Gartner Peer Insights!
- CBOT was @ Young Owners Forum with leading young leaders of the business
- CBOT unveils integration with ChatGPT
- CBOT was featured as a finalist by Benzinga Global Fintech Awards
- CBOT was on the stage at the Digital Transformation Summit!
- CBOT was @ The 31st Human Focused Management Congress!
- CBOT won the Startup of the Year Bronze Prix at 17th Annual 2022 Information Technology World Awards
- 5 Billion Conversations and 45 Million Dollars Tech Exports in 5 Years
- Chatbot Trends for 2020
- Chatbot: The new UI for a better CX in banking
- Why should retailers involve voice commerce within their digital strategy?
- Covid-19, Acceleration of Digitalization and Chatbots
- Covid-19 and Rise of Voice Banking
- Creating a Humanized Conversation in Banking
- Customer Service Automation Brings 5 Fold Cost Reduction
- Customers have embraced the banking chatbots in Turkey
- Developing an Artificial Intelligence Strategy: The Key to Success
- Different Types of LLMs: What Are They Used For?
- Digital Public Services and Voice AI as Way to Reach Them
- EBA Asistan is a finalist at the UK based global program – “The CogX Awards”
- Everything That You Need to Know About WhatsApp Business
- Gartner, once more, featured CBOT among the leading voice AI platform providers globally
- Gartner Top 10 Strategic Technology Trends for 2020 (II)
- Gartner Top 10 Strategic Technology Trends for 2020 (I)
- Getir Support won the Best Virtual Assistant / Chatbot Experience award at the Alfa Awards 2023
- Zendesk & CBOT Partnership: Global Giant Empowers its Service with CBOT’s AI Technology
- Google launches “Google RCS” to leverage the Android SMS experience
- The Invisible Payload: The Bottom of the Iceberg of AI Project Success
- GPT-5: A new level in artificial intelligence or a shift to a new paradigm?
- Hello, I am CBOT
- How AI Creates Digital Workplaces?
- How AI Priorities Changed in Financial Institutions in 2025?
- How do AI-based Virtual Assistants Augment Customer Agents?
- How Do Artificial Intelligence Projects Turn into Sustainable Business Value?
- How Do ChatGPT and LLMs Transform Customer Engagement in Retail?
- How to get a WhatsApp Business API to build seamless customer care and voice commerce?
- Human and AI Collaboration in the Business World
- CBOT won the Startup of the Year Gold Prix at 9th World CEO Awards 2021
- CBOT’s 2020 Journey in A Nutshell
- Is Artificial Intelligence Ethical or Pragmatic? Thought-provoking debates
- Enhancing efficiency in insurance sector by RPA-integrated insurance chatbots
- Machine Learning Models and Algorithms
- Market Guide for Voice Platforms
- Measuring the ROI (Return on Investment) of Artificial Intelligence Applications
- Meet CBOT’s Emergency Communication Specialist: ADİL
- MetropolCard Assistant Achieves Record Growth: 300,000 Dialogues in 6 Months!
- MIT Explained: Why Only 5% of GenAI Projects Generate Millions of Dollars in Value?
- Model Training and Fine-Tuning
- Not the Model, but Sovereignty: The New Line of Division for Artificial Intelligence in Banking
- Offices of the Future with Generative AI: From Ideas to Production in 1 Second
- Ok Google! Annemi ara!*
- Personalizing LLMs: ChatGPT and Custom GPTs for Individual Users
- Remote Working and AI-Based Virtual Assistants
- Six Powerful Enterprise Application Areas of Generative Artificial Intelligence
- Supervised and Unsupervised Learning
- Terms You Should Know in the World of Generative Artificial Intelligence
- The Differences Between GPT-3.5 and GPT-4
- The First Anniversary of EBA Asistan: 1 million 167 thousand messages answered per day
- The History and Applications of Artificial Intelligence
- The History of Generative Artificial Intelligence
- The Next-Gen Model for Customer Service: Voice IVR
- The Perfect Combination: Voice AI & Generative AI
- The Role and Importance of Large Language Models
- The Truth About Hallucination in Enterprise Artificial Intelligence
- The use of banking virtual assistants in the Turkish banking sector increased by 250% in 3 years
- The World Has Updated Its Expectations. Have You Updated Yours?
- TiTi is a finalist at the UK based global program – “The CogX Awards”
- Top Customer Experience Trends In 2023
- Turkey’s AI-based Coronavirus Assistant: Koronabot
- Unleashing Business Value with Generative AI: Opportunities and Impact Across Industries
- Unlocking Efficiency: Harnessing GPT Technology for Employee Chatbots
- Visual and Text Combined: What is a Multi-Modal LLM?
- We Aim 1 Billion Conversations
- We are among the 10 finalists at Efma-Capgemini NewTech Challenge
- We are exporting our AI technology besides our successful projects for Turkish companies
- I Was Against It at First”: How to Overcome Digital Employee Resistance?
- In partnership with the Ministry of Education, we have launched EBA Assistant to help millions of students, teachers and parents
- We’re honoured to be recognized by AI Breakthrough Awards
- What is an LLM and How Does It Work?
- What is Generative AI?
- Why can’t digital employees be managed only as an IT project?
- Why Do Institutions Choose CBOT for their Chatbots & Virtual Assistants?
- We drive the digital transformation of the companies by building a strategic partnership with Next4biz
- We enable the payment transaction to be completed easily in a chatbot experience with our Masterpass Integration
- Why are digital employees becoming not just a new technology, but a new business model question for enterprises in 2026?
- AI Solutions Tailored for Organizations: Which Technology Fits Which Need?
- Digital Employees: The New Heroes of the Business World
- PWC reports that AI is the biggest commercial opportunity in today’s fast changing economy
- Gartner, for the third time, featured CBOT among the leading enterprise voice AI platforms globally
- What are the components of a successful e-commerce customer support system?
- AI Ripple Effects: How Hiring a Digital Employee Transforms a Company
- CBOT is a Top AI Company!
- CBOT is Among the Top 50 Most Innovative Companies
- CBOT is, Once More, Among the Top 50 Most Innovative Companies
- CBOT is Among the Top 50 Most Innovative Companies
- The Partnerships of Banks & Fintechs were on the stage at the Efma Bank + Fintech Conference
- Cbot was at The European Digital Banking Summit
- CBOT was on stage at 13th Bank Call Center Summit!
- CBOT was on the stage at 9th Customer Service & Experience Summit!
- CBOT was on the stage at Turkey Call Center Days’19
- ChatGPT: A General Overview – The Technology, Potential and Limitations
- ChatGPT vs. Traditional Virtual Assistants: Which One Is More Efficient?
- Voice AI and Virtual Assistant Trends for 2022
- Definition and Scope of Artificial Intelligence
- CBOT introduced HoloNexus along with its investment in HoloXone.
- Evolving IVRs to voice platforms: The critical leadership issues
- Facebook Messenger Chatbot by CBOT
- First Global Examples of Banking Chatbots – I –
- First Global Examples of Banking Chatbot – II –
- Havaş Aerobot and TOM Digital Hadi Support were honored with awards in The 6th CX Awards
- How can businesses progress in chatbot adoption?
- How to Generate Real Business Value with Digital Workers?
- Major transformation in the field of Generative AI
- MEB Asistan responds all the questions by artificial intelligence asked to the Turkish Republic Ministry of Education
- Multilingual Assistant Getir Support Helps Customers Globally
- Digital Workforce Transformation with CBOT: Integration of 26,000 AI Employees
- The New Gold Mine for Investors: Generative AI
- The Role of Voice AI in Metaverse
- What You Still Don’t Know About CBOT GPT
- WhatsApp Business Messaging: A high-converting marketing channel for your business
- WhatsApp Business Platform Pricing Update : June 2023
- Which capabilities should a company consider while searching for a voice automation vendor?
- Why should enterprises prefer voice AI-based virtual assistants over basic chatbots?
- RECAP 2024
- CBOT, providing AI infrastructure to the top 12 leading banks in Turkey, is transforming banking with Artificial Intelligence.
- According to McKinsey’s “Superagency in the Workplace” report, employees are adopting AI solutions much faster than their managers anticipate.
- CBOT was at Turkey Artificial Intelligence Summit!
PAGES
IN THE PRESS
- At the 13th Customer Experience and Technologies Summit, our founding CMO Çiler Ay moderated a discussion with industry leaders about the future.
- CBOT CEO Mete Aktaş Discusses Redefining the Concept of Workforce in New Article for Harvard Business Review Turkey
- CBOT Participates in the 6th Insurtech Customer Experience Summit
- CBOT's CMO Çiler Ay Featured in Fast Company Female Founders 100 List
- CBOT CEO Mete Aktaş Offers a Unique Perspective on AI Transformation in Harvard Business Review
- CBOT's CMO Çiler Ay Gives Special Interview to Fintechtime for Women's Day
- CBOT CEO Mete Aktaş Discusses the Real Face of AI Transformation in Fast Company Turkey
- CBOT's CMO Çiler Ay Speaks to Fintechtime: Digital Workers Delivering Measurable Results
- CBOT Rises to 6th Place in Gartner Peer Insights Rankings
- CBOT Rises to 7th Place on Fast Company's Most Innovative Companies List
- CBOT CEO Mete Aktaş writes for Fast Company: A Critical Distinction in AI Investment: The Trap of Confusing Means with Ends
- CBOT CEO Mete Aktaş in Harvard Business Review Turkey: Technological Transformations Enhancing Productivity and Next-Generation Workforce Management
- We discussed the strategic impacts of this transformation with leading banks in the sector at the 17th BÇM Summit hosted by Nice Media as part of the Collection program.
- CBOT CEO Mete Aktaş Discusses AI Transformation in Banking
- CBOT CEO Mete Aktaş writes for Fast Company: The Ethical Dimension of AI Transformation: The Key to Inclusive Leadership
- CBOT's CMO Çiler Ay on stage at Europe's largest Human Resources congress PERYÖN Human Management Congress!
- CBOT Co-Founder and CMO Çiler Ay Shares Insights on Human Resources in FinTech in FinTechTime's October Issue
- We Participated in the Coffee Festival with Our Digital Coffee Expert "BaristaMM" Developed for MediaMarkt
- CBOT CEO Mete Aktaş Wrote for Harvard Business Review Turkey in September
- CBOT Participated in IDEF 2025 Defense Industry Fair
- Çiler Ay Featured in Fast Company's '100 Most Influential Digital Leaders in Turkey' List
- AI Breakthrough Awards 2025: CBOT Wins 'Transactional Bot Solutions of the Year'
- CBOT and HoloxOne Participate in SDN TechExpo 2025
- CBOT's CMO Çiler Ay Attends WIN EurAsia Industrial Artificial Intelligence Conference
- CBOT Featured in Gartner's 2025 'Competitive Landscape: Conversational Solutions' Report
- CBOT Participated in the Productivity and Technology Fair
- Çiler Ay Writes for PERYÖN: The Role of Artificial Intelligence in Human Resources
- CBOT's CMO Çiler Ay Featured in Fast Company Female Founders List
- CBOT Participated in the World Marketing Summit Led by Philip Kotler
- CBOT's MetropolCard Digital Assistant Featured in Anadolu Agency
- Mete Aktaş, CEO of CBOT, in Harvard Business Review Turkey: A Roadmap for CEOs on Generative AI
- Our Founder and CEO, Mete Aktaş, shared his views on AI’s today and tomorrow in all aspects with ICT Media.
- “Our business is about shaping the future, not just the present”
- We are proud to be ranked in the Top 10 of Fast Company’s “World’s Most Innovative 50 Companies” list!
- CBOT’s CMO, Çiler Ay, has once again been featured on Fast Company Türkiye’s “Female Founders 100” list!
- CBOT CEO Mete Aktaş commented for HBR readers
- CBOT CEO Mete Aktaş Speaks to Capital: One in Three Employees Will Be AI
- Pegasus Airlines has launched its “Plan Your Travel with ChatGPT” support service
- “We will further increase our speed with CBOT GPT”
- Our CMO, Çiler Ay, highlighted the revolutionary changes that AI is poised to bring about
- Our CMO, Çiler Ay, shared her views on how developments in artificial intelligence will impact professions.
- CEO Mete Aktaş highlights CBOT’s contributions to GPT
- “I felt scared for the first time about the possibility of AI being misused”
- CEO Mete Aktaş wrote for Harvard Business Review Turkey: ChatGPT and Emotional Intelligence – How to Improve its Empathy?
- CBOT GPT Creates Groundbreaking Change in Business Processes
- CEO Mete Aktaş wrote for Harvard Business Review Turkey: ChatGPT and Ethics – Beyond Artificial Intelligence
- Our CEO Mete Aktaş shared his views on how ChatGPT could revolutionize businesses
- “Marketing is a magical chest that will be opened with ChatGPT”
- Our CEO, Mete Aktaş, offered a perspective on limiting ChatGPT within the framework of personal privacy.
- Our CEO Mete Aktaş shared his views about the evolution of ChatGPT
- A competitor of ChatGPT, developed by Turkish Engineers
- “ChatGPT is as intelligent as a 15-16 year old human”
- “Chatbot technology will have more use cases and transform the businesses in many ways”
- “We target 5 billion conversations by the projects that we will launch in 10 countries in 5 years”
- Mete Aktaş talked about CBOT’s strategic goals to Capital Magazine
- What’s the role of virtual assistants in the Metaverse?
- Our Founder & CEO, Mete Aktaş, shared his views about the sector developments and CBOT’s key plans with Para Magazine
- Our Founder & CEO Mete Aktaş announced that CBOT aims to realize 1 Billion conversations in 2022
- Our Co-Founder & CMO Çiler Ay is featured in “Top 100 Female Founders 2022″, announced by Fast Company Türkiye
- Our CEO Mete Aktaş Highlighted the Transforming Effect of AI in the Insurance Business
- CBOT Published Turkey Banking Sector Chatbot Usage Report 2021
- Chatbots: Going through a similar path that websites did 20 years ago
- Our CEO Mete Aktaş shared his views and insights with CXMAG
- Our CEO Mete Aktaş wrote for Harvard Business Review
- CBOT is a WhatsApp Business Solution Provider
- From the first AI experience to a holistic customer service platform
- 15 times increase in the volume of messages received by CBOT in 2020
- Welcome, My Digital Colleague
- Digital customer will drive the customer experience trends in 2021
- CBOT is the winner of Gold Prix at CEO World Awards
- AI-based assistants of Ministry of Education answers millions of questions
- CBOT's Banking Chatbot Now More Capable with New Features
- AI That Speaks Like Real Humans in the Hands of Turks
- CBOT Among the First 20 Google RCS Partners!
- CBOT Introduces Banking Chatbot at Google Stand During Mobile World Congress
- The New Colleague Will Be Artificial Intelligence
- CBOT contributes to economy by both exporting its AI technology and the successful projects it developed for the Turkish companies based on this technology
- During the Covid-19 period, chatbot usage has increased 5-fold in banking and 2-fold in ecommerce
- CBOT launched an AI based chatbot “EBA Asistan” in collaboration with the Turkish Republic Ministry of Education
- We have asked the questions about Coronavirus to artificial intelligence
- Coronabot answered the questions about Coronavirus
- Turkish engineers dedicate their support to the struggle against Coronavirus
- Artificial intelligence will respond the questions about Coronavirus instantly
- We will expand to Europe
- What is the future of voice AI?
- New sophisticated features empowered Cbot’s banking chatbot
- Love story with AI is possible in the future
- A humanized voice AI experience by the Turkish engineers
- Cbot is one of the first 20 Google RCS partners globally
- Cbot @ Google’s Booth at Mobile World Congress’19
- AI will be our new colleague
- Come on, Let’s Chat!
- Artificial Intelligence will be a top strategic technology in 2020
- CBOT differentiates itself with Turkish NLP capabilities
- Growing importance of AI in finance and cyber security
- Call Centers are entrusted to Artificial Intelligence
- Cbot announced the new features of its banking chatbot
- The 9 Steps to Build a Great Banking Virtual Assistant
- AI & Voice Assistants as the Accelerator of Digital Transformation
- Cbot will never lose its R&D focus and dedicate considerable time and energy to experimental projects
- İşbank announced that its FAQ chatbot is now available through Google RCS
- A new phase in banking: “Ok, Google, call my bank!”
- Cbot will support companies to increase efficiency through its AI-based chatbots
- Turkish tech company Cbot explained its focus on AI
- AI: The new colleague of call center agents
- Turkish engineers developed a chatbot for Amazon
- Turkish engineers created a bot for Amazon
- Turkish engineers developed a commerce chatbot for Amazon
- Cbot announced the partnership with Amazon on Milliyet
- Cbot to provide ING Bank with AI-based chatbot, INGo
- How chatbots are transforming the banking industry
- Cbot, a leading conversational AI company creates solutions targeting financial services, e-commerce, telcoms and call centers
- Isbank and Cbot push the limits of AI