Enhance Customer Experience with CBOT
Driven by the power of Generative and Conversational AI
CBOT Client Stories
CBOT for the Best Conversational AI Experience with Chatbots and Fast ROI on Investment
Client Story: Türkiye Finans ARI
CBOT & Türkiye Finans Collaboration: Instant, Smart, and Accessible Banking Experience with ARI High call volum
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Client Story: Coffee Assistant
CBOT & MediaMarkt Collaboration: Personalized and Interactive Shopping Experience with Coffee Assistant MediaMar
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Client Story: HERO
CBOT & Pegasus Collaboration: Efficient and Digital Employee Experience with HERO Pegasus leveraged CBOT’s AI-
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AI Champions Developing Chatbots with CBOT NLP and CBOT GPT.
Empower your customer journey with the CBOT conversational AI platform and CBOT GPT leading the industry
1
Generative AI for Customer Care
Uses sophisticated Natural Language Processing and Generative AI to work in collaboration with humans and to speaks, interact, and understand the way they do.
2
Hybrid Workforce for Customer Care
GPT based Human + AI model where an AI-based VA helps the customer and hands over the conversation to a live agent and vice versa in a seamless way.
3
Simplify Customer Processes and Automate with Generative AI
Automate all interactions and improve your contact center efficiency by using CBOT’s generative AI based intelligent virtual assistants for customer service.
4
Increase Conversion Rates and Boost Loyalty
Let your customers simply ask for what they want in their own words and get a fast shopping experience without complex menu challenges.
24/7 Omnichannel Customer Service
Provide 24/7 personalized support and issue solving on the channels that your customers prefer.
