Eurasia Tunnel: Digital Experience Transformed by GenAI

Eurasia Tunnel Assistant: Digital Experience Transformed by GenAI The new digital assistant, powered by CBOT’s GenAI technology, has completely transformed the way Eurasia Tunnel users access information. Previously limited to answering predefined questions, the system can now follow context, sustain multi-step c
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Customer Story: ADİL

ADİL: Sustainable Crisis Communication The AI-powered emergency communication solution ADIL, developed by CBOT, enables companies to take action within seconds during crises. It reaches employees via WhatsApp, SMS, and IVR to check on their safety status, identify their needs for assistance, and provide managers w
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Customer Story: MetropolCard

CBOT & MetropolCard Collaboration: A Sustainable Customer Experience Serving over 400,000 active users daily and more than 50,000 member businesses, MetropolCard needed to respond to user demands more quickly and efficiently due to its increasing transaction volume. In the traditional call center setup, the tim
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Client Story: Türkiye Finans ARI

CBOT & Türkiye Finans Collaboration: Instant, Smart, and Accessible Banking Experience with ARI High call volumes, repetitive questions, extended wait times… To enhance efficiency in customer service and redefine the overall experience, Türkiye Finans leveraged CBOT’s generative AI infrastructure. Thr
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Client Story: Coffee Assistant

CBOT & MediaMarkt Collaboration: Personalized and Interactive Shopping Experience with Coffee Assistant MediaMarkt leveraged CBOT’s GenAI technologies to enhance the customer experience for coffee machines and equipment, making it more informed, faster, and more enjoyable. Built on CBOT’s powerful artificia
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Client Story: HERO

CBOT & Pegasus Collaboration: Efficient and Digital Employee Experience with HERO Pegasus leveraged CBOT’s AI-powered technologies to provide its employees with quick and efficient responses to their HR and administrative inquiries. Developed on CBOT’s no-code platform, HERO stands out as a solution that di
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Client Story: Teknosa

Teknosa and CBOT Partnership: Efficient and Digital Customer Experience with Virtual Assistant Selin Teknosa leveraged CBOT’s AI-powered technologies to reduce customer service workload and respond quickly to user expectations. Developed using CBOT’s no-code platform, the virtual assistant Selin stands
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Client Story: Albaraka Türk

Albaraka Türk’s “Alba” Virtual Assistant Developed with the CBOT Platform: The New Face of Digital Transformation in Banking Developed using CBOT’s no-code platform and advanced artificial intelligence technologies, the “Alba” Virtual Assistant is an innovative solution that bri
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Client Story: İntegral Yatırım

To provide its customers with instant support in financial markets and enhance customer experience efficiency, Integral Investment selected CBOT’s advanced natural language processing (NLP) infrastructure and end-to-end customer experience creation tools. Through this collaboration, the Integral Investment Virtua
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Client Story: Hayat Finans

The Hayat Finans virtual assistant, Hayat Finans Assistant, developed on the CBOT Platform using CBOT’s end-to-end customer experience creation tools and NLP infrastructure, enables customers to receive instant answers to their questions and complete their transactions. Hayat Finans customers can instantly ac
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Client Story: Türk Telekom

Türk Telekom’s virtual assistant, TiTi, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, enables users to reach the information and realize transactions instantly. Türk Telekom’s customers access information and realize transactions instantly for many topics, simply by
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Client Story: Ziraat Bank – Ziraat Asistan

Ziraat Asistan, empowered by CBOT Platform, is more intelligent and powerful now!  Ziraat Bank’s virtual assistant “Ziraat Asistan” is empowered by CBOT’s NLP technology, conversational design tools and domain expertise on CBOT Platform. Ziraat Bankası & CBOT partnership made Ziraat As
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Client Story: Getir – Getir Support

CBOT & Getir Launched a Successful Customer Support Assistant   Getir Support, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, answers customer queries and directs the users to the right processes. Getir users can reach the information about their orders and accounts and real
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Pegasus Seyahat Asistanı

Client Story : Pegasus Travel Assistant

Traveling with Pegasus: A New Era Developed in collaboration with CBOT and Microsoft Turkey, FlyBot acts as your travel companion, personalizing your travel experience and guiding you every step of the way. FlyBot utilizes Generative AI (GenAI) technology to swiftly answer your travel-related questions and provide
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Client Story: KEDS Energy

KEDS Energy’s virtual assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, enables users to reach the information and realize transactions instantly. KEDS’ customers access both public and personal information instantly. The Assistant answers to their questions re
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Halkbank

Client Story: Halkbank

Halkbank’s virtual assistant “Halkbank Assistant” built on the CBOT Platform with CBOT’s end-to-end customer experience tools and NLP technology, provides instant support to the banks’ existing and potential customers. Customers and potential customers chat with Halkbank Assistant, whi
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Client Story: VakıfBank

VakıfBank’s virtual banking assistant, Vibi, enhanced, improved and rebuilt on the CBOT Platform with CBOT’s end-to-end customer experience tools and NLP technology, provides instant support to the banks’ existing and potential customers. Vibi is now empowered by CBOT! Customers and potential cus
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Client Story: The Investment Office of the Presidency of the Republic of Türkiye

Türkiye’s AI-Powered Investment Virtual Assistant! The Investment Office of the Presidency of the Republic of Türkiye selected CBOT to digitalize and accelerate its services for investors. In collaboration with CBOT, the Investment Office launched an AI-powered investment virtual assistant. Developed with C
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Client Story: Hadi Support

Hadi Support, an e-money app support assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, helps customers for their questions regarding e-money service. Hadi Support, leveraging the power of conversational AI, supports customers for their questions related to account / subscr
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Client Story: MediaMarkt

MediaMarkt’s ecommerce support assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, helps customers for their ecommerce related questions instantly. The Assistant, leveraging the power of conversational AI, supports customers for their questions related to order, track,
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