Bring every part of your technology stack into one AI ecosystem.
Connect CBOT AI agents with the channels, applications, models, knowledge sources, data platforms, and private systems your enterprise already uses.
Build connected AI experiences through enterprise integrations, APIs, webhooks, MCP-based tools, private endpoints, database connections, and custom connectors. The systems your enterprise uses. The intelligence your AI agents need.
Explore the CBOT integration ecosystem.
Find the platforms, applications, models, and technologies that can become part of your CBOT-powered AI architecture.
Integration method and project scope may vary by platform, infrastructure, and enterprise requirements.
- WhatsAppCommunication Channels
- Microsoft TeamsCommunication Channels
- TelegramCommunication Channels
- Apple Messages for BusinessCommunication Channels
- EmailCommunication Channels
- SMSCommunication Channels
- GenesysContact Center
- Amazon ConnectContact Center
- NICE CXoneContact Center
- AvayaContact Center
- CiscoContact Center
- TwilioContact Center
- AsteriskContact Center
- Five9Contact Center
- SalesforceCRM & Customer Service
- Microsoft Dynamics 365CRM & Customer Service
- ServiceNowCRM & Customer Service
- ZendeskCRM & Customer Service
- HubSpotCRM & Customer Service
- FreshdeskCRM & Customer Service
- ZohoCRM & Customer Service
- PegaCRM & Customer Service
- SAPEnterprise Applications
- OracleEnterprise Applications
- Microsoft 365Enterprise Applications
Selected platforms and technologies that can be connected within the CBOT ecosystem. Displaying a logo does not imply an official partnership or a ready-made connector; integration method and scope may vary by solution.
BEYOND STANDARD PLATFORMS
Your enterprise architecture is bigger than a directory.
The platforms above represent selected technologies across the CBOT ecosystem. CBOT can also connect AI agents with proprietary applications, internal services, legacy systems, private databases, sector-specific software, and custom enterprise workflows.
Enterprise integrations
Use previously implemented or available enterprise connections where suitable.
APIs
Connect to REST, SOAP, GraphQL, and organization-specific services.
Webhooks & events
Trigger AI agents and workflows when events occur in connected systems.
MCP-based tools
Expose approved tools and enterprise services to AI agents through MCP-based connections where appropriate.
Private endpoints
Connect services running inside controlled cloud or on-premise environments.
Databases & custom connectors
Retrieve or update structured data according to enterprise access policies, and design connections for proprietary, sector-specific, or legacy systems.
From global platforms to systems built only for your enterprise.
Move beyond connected data. Complete connected work.
CBOT integrations let AI agents do more than retrieve information. According to approved permissions and workflow rules, agents can interact with enterprise systems throughout the complete process.
- Search information
- Retrieve customer or operational context
- Validate data
- Create records
- Update systems
- Trigger workflows
- Initiate approved transactions
- Notify users or teams
- Transfer interactions to human agents
- Preserve conversation and workflow context
- Complete the process
Connected AI doesn't only know where the information is. It knows what to do next.
Connect enterprise systems without giving up control.
CBOT integrations operate within the organization's security, access, deployment, and governance policies. AI agents can only use the systems, data, tools, and actions approved for their roles and workflows.
- Role-based access
- Secure credential management
- Controlled read and write permissions
- Private network connectivity
- Data masking where required
- Audit trails
- Human approval steps
- Hybrid deployment
- Fully on-premise operation
- Customer-controlled security policies
Every connection remains governed by enterprise policy.
BUILD YOUR CONNECTED AI ECOSYSTEM
Connect CBOT to the systems that keep your enterprise moving.
Tell us which channels, applications, models, data sources, tools, and workflows your AI agents need to access. We can help you connect ready platforms or design custom integrations around your enterprise architecture.