Gartner, for the third time, featured CBOT among the leading enterprise conversational AI platforms globally
CBOT was featured as one of the leading global enterprise conversational AI platforms in Gartner’s report, “Voice of the Customer for Enterprise Conversational AI Platforms”, published on August 29, 2023.
Previously, CBOT was recognized by Gartner two times:
- – As one of the 16 leading global chatbot and virtual assistant companies in Gartner’s report “Emerging Technologies and Trends Impact Radar: Artificial Intelligence in Banking and Investment Services” published on July 1, 2020.
- – As one of the leading global conversational AI platform providers in Gartner’s report, “Competitive Landscape: Conversational AI Platform Providers”, published on October 31, 2022.
Now, it is the third time that Gartner recognizes CBOT as a global player. The latest report that features CBOT ,“Voice of the Customer for Enterprise Conversational AI Platforms”, is a Gartner research document that synthesizes Gartner Peer Insights’ content in a specific market for a specified 18-month period. This peer perspective along with the individual detailed reviews are developed as an additional resource for end-users in their buying process. The report, published in August, 2023, provides an overview of the leading conversational AI Platforms from the perspective of users. CBOT was featured in the report together with many leading companies established in different geographies, including world giants such as Google, IBM, LivePerson, Amazon Web Services and more.
CBOT is among the world’s leading enterprise conversational AI platforms
At CBOT, we take immense pride in our inclusion among the leading technology companies within the global conversational AI market, in this Gartner report. Gartner’s esteemed reputation as a trusted resource for decision-makers across various sectors, ranging from finance to commerce and production to technology, further underscores our standing in the industry. Being recognized by Gartner as a prominent player within the global league of technology companies reaffirms our competitive edge and dedication to delivering top-tier solutions.
We would like to thank the CBOT family, all our customers and partners.
Click here for the report.