Named a Leader in the Gartner® Competitive Landscape: Conversational Solutions™, 2025Get the report

Instagram Direct Message

CBOT, Meta Business Partner, enables you engage your customers instantly via Instagram.   Connect your Instagram to Live Chat or Virtual Assistant now!       Customers expect 1:1 connection on Instagram Empower your Instagram as an effective sales and support channel Now you can start connecting your customers with your Instagram through CBOT. Start

CBOT, Meta Business Partner, enables you engage your customers instantly via Instagram.

Connect your Instagram to Live Chat or Virtual Assistant now!

CBOT Instagram


Maximize Agent Efficiency

Shift at least 50% of calls to messaging conversations, maximize contact center efficiency

Increase Conversions

Close more sales on Instagram and convert your subscribers into loyal customers

Re-engage customers

Respond automatically with your virtual assistant with the right message for DM

Pre-Built E-Commerce Virtual Assistant

Enable an e-commerce virtual assistant  on your Instagram to answer FAQs automatically

24/7 Customer Care

Generate leads and build loyalty 24/7  with your virtual assistants and human agents

Answer messages in multiple languages

Build a virtual assistant that speaks the same language as your customers


Why Businesses Depend On Instagram?

90%

of Instagram users follow a business 

2in3

people say that Instagram helps them to connect with brands

92%

of users say that they’ve acted in the moment after seeing a product or service on Instagram


Customers expect 1:1 connection on Instagram

Empower your Instagram as an effective sales and support channel

Now you can start connecting your customers with your Instagram through CBOT.

Start Now

A customer support chatbot / virtual assistant 🤖  on your Instagram Direct Messaging could help you enhance this experience.

Check out the Blogpost