Conversational AI delivers new sources of value for healthcare industry
Lowering the cost of care, improving labor productivity and
enabling better experiences for consumers and partners
$3.6 billion annual cost savings globally derived from the adoption of virtual assistants in healthcare by 2022, up from an estimated $2.8 million in 2017
– Juniper Research
CBOT Platform helps hospitals and other healthcare institutions to offer seamless experiences to the patients to ensure that they can easily reach the services, get the information they need, or perform basic tasks.
CBOT’s chatbots have a huge potential to manage costs effectively and
leverage the consumer and patient offerings
CBOT’s chatbots provide automation of basic tasks such as appointment bookings and follow ups, patient satisfaction surveys, and paying bills. Performing all these tasks through AI-based chatbots can save hospitals huge amounts each year.
Hospitals and clinics can use chatbots to increase patient engagement and lead generation. For example, deciding the area of expertise when you have a health problem is an issue. Chatbots can provide symptom questionnaires to prospective patients and guide them in terms of the related area.
24/7 Financial Assistant
CBOT’s chatbots can help the patients as a financial assistant to guide them regarding registration, billing and insurance claims. CBOT Platform can integrate with backend billing, inventory, and insurance claims management systems of the hospitals and respond to patient questions and generate invoices.
FAQ for Treatment & Drug
CBOT’s chatbots can easily respond to patient questions regarding medication like drug interactions, dosages, side effects, compositions, etc. Instead of searching on the web, patients save a lot of time and reach the reliable information quickly through CBOT’s chatbots.