CBOT digital employees are not assistants that suggest the next step. They are voice AI agents that take the whole job: verifying identity, reaching thousands of people in minutes, making decisions under your rules, and writing results straight back into your core systems.
Each one is purpose-built for a single mission and proven in production at enterprise scale. They run 24/7 across voice, WhatsApp, SMS and IVR, deploy in the cloud or fully on-premise, and answer to the same controls, audit trails and security standards your teams already trust.
THE PORTFOLIO
Three specialists, each owning a high-stakes operation end-to-end. Pick the role you need. Every one is live today and ready to scale.
WHY A DIGITAL WORKFORCE
A digital employee is a complete operator, not a feature. It carries one job from the first contact to the recorded outcome, and it does so the way your best human representative would, only without limits on volume or hours.
From identity verification to the final entry in your system of record, the digital employee runs every step itself. No handoffs, no gaps, no work left half-done for a human to clean up.
Reach thousands of people at once or absorb a sudden surge in volume with zero added headcount. Capacity grows automatically as your needs grow, including a fully managed As-a-Service model with no hardware or GPU to buy.
Native integration with collection, claims, CRM and operational platforms means actions are taken and recorded in real time. Every interaction is logged, traceable and ready for audit.
Data masking, security standards and regulatory sensitivity are built in. Deploy in the cloud for speed or fully on-premise for maximum data control: the agent fits your infrastructure, not the other way around.
A chatbot answers questions. A digital employee does the job. ADİL, TAHSİLDAR and GÜVEN each own a full operation (making calls, verifying identity, applying business rules and writing results back into your systems) without a human in the loop.
Yes. Voice is central. They run on CBOT's own speech-to-text and text-to-speech with IVR, SIP and MRCP integration, and reach people across WhatsApp, SMS, IVR and live voice calls as the situation requires.
Both. On-premise gives you maximum data control; the cloud gives rapid deployment and automatic scaling. Either way the agent integrates with your existing infrastructure without disrupting it.
Through native integration with your collection, claims, CRM, ERP and operational platforms. The digital employee retrieves the data it needs, acts on it, and records every outcome in real time so the process stays trackable end-to-end.
Not necessarily. TAHSİLDAR, for example, is offered through CBOT's As-a-Service model: infrastructure, maintenance and model updates are managed by CBOT, and you pay only for what you use while the system scales automatically.
Yes. Each agent is purpose-built around a mission and tuned to your rules, channels and compliance needs. The three in this portfolio are proven examples. The same approach extends to other high-stakes operations across your business.
GET STARTED
Tell us the operation you want to take off your team's plate. We'll show you how a CBOT digital employee runs it end-to-end, in production, at scale, on your infrastructure.