About Us

The “CBOT way” is how we do things in the company. It is the way we innovate, collaborate, operate and deliver value. Since we started to develop our AI platform in 2014, we pioneer the artificial intelligence transformation to support our client’s growth and profitability.

We offer AI-based Chatbot, Human + AI Systems, and Text Classification Solutions for our clients that create positive impact on revenue generation, customer loyalty and efficiency.

Some of the amazing brands that
we have partnered with

Contact Us

Leading enterprises choose CBOT to partner

Offices

San Francisco

340 Fremont Street 94016
San Francisco CA US

İstanbul

Kolektif House Maslak Ahi Evran Cad.
No: 757 34398 Sarıyer / İstanbul
+90 (212) 691 61 62

If you want to be one of those brands…

Please submit the form below or drop an email to

hi@cbot.ai

Featured Press

From the first AI experience to a holistic customer service platform

Our CEO Mete Aktas talked to Harvard Business Review Turkiye on the journey of CBOT - from the first AI R&D projects to a holistic AI-based customer service platform
15 times increase in the volume of messages received by CBOT in 2020

The volume of messages received by CBOT's virtual assistants increased 15 times in 2020 and reached 400 million
Welcome, My Digital Colleague

Our CEO Mete Aktaş shared his views on the role of AI in satisfying the new customer expectations with Fast Company Turkey
Digital customer will drive the customer experience trends in 2021

The new customer type, whose consumption patterns have been shaped by online habits during the pandemic, is the main driver of all experience trends in 2021.
CBOT is the winner of Gold Prix at CEO World Awards

We are honoured to have the Gold Rix at CEO World Awards with "EBA Asistan" that has been featured as "the best technology to combat and reduce the impact of Covid-19"
AI-based assistants of Ministry of Education answers millions of questions

After EBA Asistan that we have developed in partnership with the Ministry of Education, MEB Assitant has been launched with a press conference
CBOT contributes to economy by both exporting its AI technology and the successful projects it developed for the Turkish companies based on this technology

As CBOT, we contributed to Turkish economy as we both exported our AI technology and we enabled Turkish companies use a national resource instead of going abroad by the successful projects that we developed for them based on this technology
During the Covid-19 period, chatbot usage has increased 5-fold in banking and 2-fold in ecommerce

Customers used chatbots more than ever during the Covid-19 period. We witnessed that, as of March, the questions asked to the banking chtabots regarding loan applications and loan deferrals increased drastically
CBOT launched an AI based chatbot "EBA Asistan" in collaboration with the Turkish Republic Ministry of Education

In collaboration with the Turkish Ministry of Education, we have launched EBA Assistant, that helps 18 million students, their parents and more than 1 million teachers for their questions about EBA, the remote education system in Turkey
We have asked the questions about Coronavirus to artificial intelligence

Coronabot, that we have launched on March 17, helps the users through Koronabot.com and the news portal cnnturk.com.tr. It has answered more than 60 thousands questions by 15 thousand users daily