Named a Leader in the Gartner® Competitive Landscape: Conversational Solutions™, 2025Get the report

Company

CBOT, based in İstanbul, is a leading AI company that offers an end-to-end customer service automation platform based on its own proprietary technologies.

CBOT Platform is a full AI-based “end-to-end” solution that enables companies to quickly and cost-effectively develop and scale the use of intelligent chatbots and voice assistants. CBOT Platform is used by more than 50 well-known enterprises operating in mainly financial services, e-commerce, telecoms, customer services sectors besides public institutions.

CBOT helps brands to transform their customer service and sales channels by;

  • Automating up to 70% of customer queries.
  • Increasing sales up to 300%.

CBOT is one of the few vendors in Europe and Middle East offering a credible alternative to the large platform vendors from the USA and China. CBOT Platform empowers the customer journey by voice intelligence, Natural Language Understanding and humanlike voicebots and chatbots. CBOT is trusted by large banks, public institutions, marketplaces, insurance companies, telecom companies as it provides full data protection, privacy and alternatively offers on premise deployment.

In 2020, CBOT was featured by Gartner among the 16 leading chatbot and virtual assistant companies globally.

To find out how your company can leverage CBOT Platform to build an end to end voice customer service or sales tool, please contact us through the form below. 

Some of the amazing brands that

we have partnered with

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Contact Us

Leading enterprises choose CBOT to partner

Offices

USA

651 N Broad St, Suite 206 Middletown 19709 New Castle

Turkey

Istanbul Uni. Teknokent  Argem Hizmet Binasi K: 2  No: 210 Avcilar/ Istanbul

+90 (212) 691 61 62

If you want to be one of those brands…

Please submit the form below or drop an email to

hi@cbot.ai

Featured Press

We are proud to be ranked in the Top 10 of Fast Company's "World's Most Innovative 50 Companies" list!

CBOT is ranked in the Top 10 of Fast Company's "World's Most Innovative 50 Companies" list! This achievement highlights our impact in artificial intelligence and commitment to innovation. With our productive hybrid AI infrastructure and Turkey's first local language model, we continue to lead organizations forward.

CBOT's CMO, Çiler Ay, has once again been featured on Fast Company Türkiye's "Female Founders 100" list!

CBOT CEO Mete Aktaş commented for HBR readers

CBOT CEO Mete Aktaş commented for HBR readers

Should PulsePoint Solutions CEO Jeannie Weiss greenlight a generative AI-powered sales and customer service chatbot?

CBOT CEO Mete Aktaş Speaks to Capital: One in Three Employees Will Be AI

CBOT CEO Mete Aktaş Speaks to Capital: One in Three Employees Will Be AI

CBOT's CEO, Mete Aktaş, shared significant insights into the future of the industry, drawing on the experience gained from the company's AI journey since 2015.

Pegasus Airlines has launched its "Plan Your Travel with ChatGPT" support service

Pegasus Airlines has launched its "Plan Your Travel with ChatGPT" support service

Pegasus Airlines CEO Güliz Öztürk: "FlyBot, one of the pioneering virtual assistant projects in Turkey that we built in partnership with CBOT, has become one of the noteworthy airline virtual assistants globally."

"Our business is about shaping the future, not just the present"

"Our business is about shaping the future, not just the present"

Our CEO, Mete Aktaş, addressed a wide range of questions in his interview featured on the cover of Fintechtime, spanning from the future of voice AI sector to CBOT's journey to leadership, and the extensive areas of corporate use cases focusing on efficiency and innovation that generative AI offers.

CEO Mete Aktaş wrote for Harvard Business Review Turkey: ChatGPT and Emotional Intelligence – How to Improve its Empathy?

CEO Mete Aktaş wrote for Harvard Business Review Turkey: ChatGPT and Emotional Intelligence – How to Improve its Empathy?

In his article, published in the Harvard Business Review, Mete Aktaş evaluates the emotional intelligence performance of ChatGPT and discusses the ways of improving its empathy skills.

CBOT GPT Creates Groundbreaking Change in Business Processes

CBOT GPT Creates Groundbreaking Change in Business Processes

CBOT GPT offers a great potential to promptly and accurately answer employees' questions on topics like human resources, information technology, legal matters, and purchasing, making companies' internal communication more efficient.

CEO Mete Aktaş wrote for Harvard Business Review Turkey: ChatGPT and Ethics - Beyond Artificial Intelligence

Mete Aktaş, in his article published in the Harvard Business Review, assesses artificial intelligence and, specifically, ChatGPT in the context of aligning with humanity's ethical values.

Our CEO Mete Aktaş shared his views on how ChatGPT could revolutionize businesses

Our CEO Mete Aktaş shared his views on how ChatGPT could revolutionize businesses

In his piece in Harvard Business Review, Mete Aktaş discusses the game-changing potential of ChatGPT for businesses, highlighting key applications where GPT technology shines.

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Join CBOT

We are looking for talents

Join us and create a voice AI experience that defines the future of business.

Just drop an e-mail to hi@cbot.ai

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