Client Story: Halkbank

Halkbank’s virtual assistant “Halkbank Assistant” built on the CBOT Platform with CBOT’s end-to-end customer experience tools and NLP technology, provides instant support to the banks’ existing and potential customers.

Customers and potential customers chat with Halkbank Assistant, which is easily accessible on the banks’ website and mobile app, to learn about the products & services, fees & commissions, loan & deposit calculations, currency conversions, the nearest ATM / branch and more.

The story will include:

  • • The story behind? Why CBOT?
  • • What are the capabilities of Halkbank Assistant?
  • • Why is it inspiring?

Ziraat Asistan – Success Story