AI Evolving IVRs to conversational platforms: The critical leadership issues Gartner predicts that by 2025, 30% of major enterprises will have selected a single, enterprise wide, conversational Read →
AI CBOT was on the stage at Turkey Call Center Days’19 Our CMO, Çiler Ay, spoke to the call center managers from varying industries at the Turkey Call Center Days’1 Read →
AI Banking Virtual Assistants: Today’s Order-Takers, Tomorrow’s Decision-Makers An interesting prediction by Gartner about banking virtual assistants is that by YE24, 15% of customer interactions Read →
