IVRs Conversational Platforms
AI

Evolving IVRs to conversational platforms: The critical leadership issues

Gartner predicts that by 2025, 30% of major enterprises will have selected a single, enterprise wide, conversational
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AI

CBOT was on the stage at Turkey Call Center Days’19

Our CMO, Çiler Ay, spoke to the call center managers from varying industries at the Turkey Call Center Days’1
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AI

How AI Creates Digital Workplaces?

Gartner has published a report in 2018, “Applying AI in the Digital Workplace”, explaining the main areas that A
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yapay zeka temelli chatbotlar
AI

How can businesses progress in chatbot adoption?

We are talking about a paradigm shift in human-technology interaction while referring to artificial intelligence bas
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AI

First Global Examples of Banking Chatbot – II –

We continue to explore the pioneering banking chatbot all over the world. Wells Fargo Wells Fargo is one of the bank
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AI

Cbot spoke at the panel organized by ING Innovation Center

Cbot attended the panel on the latest technologies on AI, organized by ING Innovation Center. Cbot’s CEO, Mete Akt
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AI

Duplex on the Web, NextGen Google Assistant and Beyond

Google I/O, an important event for developers where Google introduced its new products and technologies, was held in
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AI

PWC reports that AI is the biggest commercial opportunity in today’s fast changing economy

PWC published a report, “Seizing the Prize: What is the real value of AI for your business and how can you capital
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AI

Digital Public Services and Conversational AI as Way to Reach Them

Digital Public Services The huge wave of digitization created a paradigm shift for not only for the companies and pr
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