Client Story: Fibabanka – Fi’bot

CBOT Proudly Announces “Fi’bot”, The AI-Based Chatbot of Fibabanka

An AI-Based Banking Chatbot From the Young Bank: Fi’bot

Fi’bot, developed by CBOT based on its NLP and machine learning technologies, helps customers with a comprehensive coverage, including almost every subfield of retail banking such as calculations, currency conversions, fees & commissions, branch locations and campaign offers. CBOT uses its web crawling capabilities to provide the customers the latest information without creating any maintenance burden on the bank’s teams. Fibabanka provides its customers an enhanced experience by direct, natural and seamless interactions that Fi’bot delivers.

It is not necessary to be a customer of Fibabanka, everybody can chat with Fi’bot via the banks’ web page –, Facebook Messenger and Google Assistant.

To learn more about Fi’bot, please download the client story.

The story will include:

  • • Why dialogue banking?
  • • Why CBOT?
  • • What are the capabilities of Fi’bot? Through which channels does it help customers?
  • • What are the success highlights?

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