Client Story: obilet – obilet Assistant
CBOT & obilet Launched a Successful Support Assistant
obilet Assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, provides instant support to the customers for their queries regarding tickets.
obilet customers can change, rebook or cancel their tickets by just chatting with “obilet Assistant” in the fastest and the most convenient way.
AI-based obilet Assistant is available on the website and mobile app of obilet, and creates value by increasing efficiency and customer satisfaction through instant, simple, and personalized customer support.
The story will include:
- • Why a conversational experience?
- • Why CBOT?
- • What are the capabilities of obilet Assistant? Where is it available?
- • AI-based customer support system by obilet Assistant