Hello, I am TAHSİLDAR

Tahsildar, is an AI-powered digital collection specialist that manages institutions’ debt collection processes end-to-end without the need for human intervention.

Collection processes are critically important for institutions to maintain a sustainable revenue stream in sectors such as finance, telecommunications, retail, and public services. However, these processes are often based on human labor, costly, and difficult to scale.

 


    • List Integration

      Tahsildar, automatically retrieves the debtor list from the collection system.


    • Identity Verification

      Verifies the user’s identity via voice through a security step.


    • Notification

      Clearly and consistently communicates information about the debt, due date, interest, and payment channels.


    • Interaction & Planning

      Analyzes user responses and creates a payment plan if necessary.


    • Recording

      All records are automatically updated in the collection system after the conversation.

Tahsildar, transforms collection operations from manual workloads into processes that can be managed at an institutional scale.
Its ability to precisely model the process followed by a human representative, make decisions, and enable end-to-end automation clearly demonstrates the product’s efficiency, standardization, and scalability.

 

Tahsildar has been designed with careful consideration of your institution’s needs and regulatory sensitivities.

Tahsildar; makes collection processes more controlled, efficient, and sustainable with its communication capabilities, advanced artificial intelligence architecture, flexible integration structure, and robust reporting infrastructure.

1

Technological Infrastructure

Tahsildar, operates on a flexible and powerful infrastructure developed with CBOT’s enterprise artificial intelligence expertise. Thanks to its IVR, SIP, and MRCP integrations, it functions seamlessly in both cloud and on-premise environments. With CBOT’s proprietary STT/TTS technologies and various LLM options, it delivers a natural, reliable, and scalable experience.

2

Integration & System Compatibility

Tahsildar, directly integrates with the institution’s existing collection and operation systems and takes over the process end-to-end. All steps—from identity verification to payment planning—are managed according to corporate rules. Every interaction is instantly recorded in the systems and becomes trackable.

3

Deployment Models

Tahsildar, can be deployed either on-premise or in the cloud, depending on the institution’s security and infrastructure needs. While the on-premise model offers maximum data control, the cloud model provides rapid deployment and automatic scalability. In both scenarios, the system operates without disrupting the existing infrastructure.

4

Tahsildar AaaS – As a Service

Tahsildar is offered through CBOT’s “As a Service” model, requiring no hardware or GPU investment. Infrastructure, maintenance, and model updates are managed by CBOT. Institutions only pay for what they use, and the system scales automatically as needs grow.

 

The Leaders of the Finance Sector Trust CBOT

At CBOT, we don’t just develop artificial intelligence technologies — we transform them into solutions that directly add value to institutional operational processes. Today, our digital employees are actively used across dozens of sectors, from banking to public services, and from retail to insurance, making business processes more efficient and sustainable.

More than 40 internationally recognized awards reflect not only our success in technology development but also our ability to implement that technology and deliver real business outcomes.

In enterprise AI investments, we are not just a solution provider — we are a business partner committed to walking the path toward sustainable success together.

Enhance Customer Engagement with CBOT’s Conversational and Generative AI Capabilities.

Are you ready to harness the power of LLMs in customer and employee experience with CBOT?