Cbot tells Efma how chatbots built on artificial intelligence, machine learning and natural language processing technologies will help banks to create the perfect personalized customer experience

Cbot uses its own technology to offer AI-based solutions for enterprises, enabling them to leverage customer experiences while optimizing costs

Cbot aims to push the limits of AI in terms of content interpretation of its banking bots

The partnership aims to improve customer experience and help with finance decisions. ING Bank Turkey has collaborated with Cbot to create its artificial intelligence (AI)-based chatbot, INGo, answering customers’ financial questions online and through a mobile app