Client Story: Sendeo

CBOT & Sendeo Co-created a Successful Virtual Assistant

Sendeo’s virtual cargo support assistant, built on CBOT Platform and CBOT’s NLP (Natural Language Processing) technology, enables users to reach the information instantly.

Sendeo’s customers receive instant answers to their questions on cargo tracking, address update, delivery locations, service hours and more by chatting with “Sendeo”.

The AI-based virtual assistant ensures that the most frequently asked topics are answered efficiently through automation.

The story will include:

  • • The story behind? Why CBOT?
  • • What are the capabilities of “Sendeo”? Where is it available?
  • • Why is it inspiring?

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