The virtual assistant that makes reaching women's health information accurate.
"Bilene Sor" is an AI-based virtual assistant Bayer built with CBOT to give women instant, medically approved answers about contraception and women's health. Running on the CBOT Platform, it covers more than 130 topics and is available on the Women's Health TV website.
To make trustworthy information on women's health and contraception easier to reach, Bayer worked with CBOT on "Bilene Sor", an AI assistant whose answers are all prepared and medically approved by Bayer and always point women to a gynecologist for personal advice. The CBOT team owned the full design, delivery and maintenance of the assistant. The outcome is an example of AI for Good, one that keeps accurate information accessible anytime and anywhere.
“Instead of a call center or a search through menus, women simply ask Bilene Sor and get a medically approved answer, one that always points them to a gynecologist.”
Contraception and the menstrual cycle are subjects women may find difficult to discuss openly or seek help with. Misinformation in this area can lead to significant health issues and even loss of life, and lack of access to accurate information hinders women's ability to plan their lives and take an active part in social and economic spheres.
Contraception and the menstrual cycle are topics many women find hard to discuss openly or seek help with.
Wrong information in this area can cause serious health problems and even loss of life.
When women can't easily reach correct answers, planning their lives and taking an active part in social and economic life gets harder.
The same questions recur constantly and need answers that are both instant and medically approved.
Bayer partnered with CBOT to launch "Bilene Sor", an AI-based virtual assistant designed to give women instant answers to their questions on a wide variety of contraception topics. Built and trained on the CBOT Platform, it draws on medically approved content prepared by Bayer.
Bilene Sor was built and trained with CBOT's natural language processing and machine learning, and the CBOT team took full responsibility for its design, delivery and maintenance.
Every answer is prepared by Bayer and medically approved, and each one encourages the woman to consult a gynecologist for personalized advice.
From contraception, emergency contraception and mini-pills to intrauterine devices, contraceptive injections and the menstrual cycle, the assistant covers over 130 subjects on the Women's Health TV website.
Bilene Sor runs on the Women's Health TV website, drawing on more than 130 topics of medically approved content prepared by Bayer.
The project showed that accurate, approved information, made instantly and privately accessible, can inform and empower women about their reproductive health, anytime and anywhere.
Initially offered in Turkey and in Turkish, the model is planned to be replicated to reach women in other European countries as well.
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