Drive Digital Transformation with our Intelligent Banking Chatbot
Improve CX and reduce cost with Conversational AI

CBOT offers direct and natural experiences with artificial intelligence-powered banking chatbot available through all platforms

Make an exceptional digital move to turn everyday transactions, account updates, advisory and FAQ answering into simple voice or text exchanges

CBOT’s Banking Chatbot

Make sure you launch a chatbot that is built with the best conversational AI and the banking knowledge

See Why Leading Banks Get It Count on CBOT

 


    • Already Trained with all banking Intents

      CBOT’s pre-built banking chatbot has a body of knowledge in the finance domain that embodies an intent classifier and search engine that can query many knowledge repositories and large amounts of content.


    • On-Premise

      Pre-built banking chatbot operates on CBOT’s own natural language processing (NLP) engine technology and do not have dependency to external services. Therefore, they can be located on-premise as well


    • Multichannel Experience

      Our banking chatbot works within the communication channels you choose – from your website to voice platforms, your mobile apps and social media accounts


    • Advanced AI Capabilities

      CBOT’s Banking Chatbot uses an advanced AI-based context engine to understand the intent of the users with high accuracy and be able to follow a conversation just like a human does.


    • Minimum Maintenance Cost

      Every bot brings content management burden on customers. Thanks to web and document crawling technology, CBOT’s Banking Chatbot fetch up-to-date responses from your web page and documents and require minimum maintenance cost


    • FAQ, Transactions and Advisory

      Our ready to deploy banking chatbot, already well-trained to answer the FAQ, enables your customers to make all transactions by accessing and processing multiple sources of customer data to provide product & campaign advisory


 

 

CBOT’s pre-built Banking Chatbot results

94%
of the customer queries are replied with accurate and relevant answers
99%
acceleration of the response time to customer enquiries
95%
coverage ratio of the pre-trained domains

Ready to get your banking chatbot in front of customers
in 4 weeks?

Explore client stories

CBOT attended 2019 Mobile World Congress as one of the top 20 partners of Google RCS in the World