# Instagram Direct Message

- Published: 2022-11-28
- Source: https://www.cbot.ai/instagram-direct-messaging/
## CBOT, Meta Business Partner, enables you engage your customers instantly via Instagram.

## Connect your Instagram to Live Chat or Virtual Assistant now!

![](https://nhbbcwnsd7c7dhe3.public.blob.vercel-storage.com/media/uploads/2022/11/unnamed-3.png)

## 

#### Maximize Agent Efficiency

Shift at least 50% of calls to messaging conversations, maximize contact center efficiency

#### Increase Conversions

Close more sales on Instagram and convert your subscribers into loyal customers

#### Re-engage customers

Respond automatically with your virtual assistant with the right message for DM

#### Pre-Built E-Commerce Virtual Assistant

Enable an [e-commerce virtual assistant](/retail-e-commerce/)  on your Instagram to answer FAQs automatically

#### 24/7 Customer Care

Generate leads and build loyalty 24/7  with your virtual assistants and human agents

#### Answer messages in multiple languages

Build a virtual assistant that speaks the same language as your customers

## Why Businesses Depend On Instagram?

![](https://nhbbcwnsd7c7dhe3.public.blob.vercel-storage.com/media/uploads/2022/05/MBP-Partner-Badge-CMYK-Light-backgrounds-scaled.jpg)

![](https://nhbbcwnsd7c7dhe3.public.blob.vercel-storage.com/media/uploads/2021/05/logolar-.png)

90%

of Instagram users follow a business 

2in3

people say that Instagram helps them to connect with brands

92%

of users say that they’ve acted in the moment after seeing a product or service on Instagram

## 

## Customers expect 1:1 connection on Instagram

## Empower your Instagram as an effective sales and support channel

#### Now you can start connecting your customers with your Instagram through CBOT.

![](https://nhbbcwnsd7c7dhe3.public.blob.vercel-storage.com/media/uploads/2022/12/Copy-of-Copy-of-50-37-1.png)

[Start Now](/contact-us/)

#### 

#### A customer support chatbot / virtual assistant 🤖  on your Instagram Direct Messaging could help you enhance this experience.

[Check out the Blogpost](/are-you-ready-for-your-instagram-chatbot/)