# E-commerce Chatbot

- Published: 2018-12-13
- Source: https://www.cbot.ai/ecommerce-chatbots/

A well-trained chatbot to empower your shopper journeys
## A well-trained chatbot to

empower your shopper journeys

#### CBOT delights your customers by artificial intelligence powered-experiences instead of getting lost in complicated menus and forms

Drastically change the quality of your service, speed up the customer’s purchase, offer new products&campaigns and provide excellent customer support on your e-commerce chatbot

##### CBOT’s E-Commerce Chatbot

Make sure you launch a chatbot that is built with the best voice AI and the
e-commerce knowledge

## See how CBOT makes a difference in the e-commerce space

#### Already Trained for E-commerce Support

From the point of shopping site surfing till the point of delivery, the user has a lot to ask. CBOT’s pre-built e-commerce chatbot is already trained with the e-commerce domain knowledge and able to respond quickly with accurate customer support

#### Product and Campaign Advisory

By data collection in terms of customer needs, preferences and feedback, your shoppers get a personalized product and campaign advisory

#### On-Premise

Pre-built e-commerce chatbot operates on CBOT’s own natural language processing (NLP) engine technology and do not have dependency to external services. Therefore, they can be located on-premise as well

#### Advanced AI Capabilities

CBOT’s e-commerce chatbot uses AI, specifically natural language processing (NLP) and machine learning to anticipate the whole range of natural language text messages

#### Multi Platform Usage

CBOT’s e-commerce chatbot ensures that the customers can reach your services without switching between platforms. You can implement a voice experience where ever you want to serve

#### Minimum Maintenance Cost

Every bot brings content management burden on customers. Thanks to web and document crawling technology, CBOT’s e-commerce chatbot fetches up-to-date responses from your web page and documents and require minimum maintenance cost

## Did You Know?

87%of organizations are expected to increase investments in customer experience technology in 2019, Gartner
40%of companies already use machine learning to improve their sales and marketing performance, Accenture
40%of customers want offers and deals from chatbots, 2017 Chatbot Report by Ubisend

## Ready to have your artificial intelligent e-commerce bot?

##### Explore client stories