# Investment Office of Türkiye | AI Assistant

- Sector: public
- Voice agent: no
- Source: https://www.cbot.ai/case-study/client-story-turkiye-investment-office/

The Investment Office of the Presidency of the Republic of Türkiye works to attract foreign investment and support investors. Together with CBOT, it launched a GenAI-powered virtual assistant on web and mobile that gives investors and foreign workers fast, accurate answers around the clock, in multiple languages.

## Key numbers
- 100% — GenAI
- 90% — coverage rate
- 95% — AI success rate

## Challenge
As the Investment Office expanded its outreach to a global audience, inquiries from potential investors grew fast, each seeking tailored information about Türkiye's investment landscape. Traditional emails and phone calls could no longer provide timely, round-the-clock, language-independent answers across so many channels.

## Solution
CBOT built a GenAI-based virtual assistant designed to understand and respond to complex investor inquiries. Running on CBOT's enterprise-grade platform and OpenAI's models, it was integrated into the Office's web and mobile platforms, handling multilingual questions and returning accurate, consistent answers within seconds.

## Results
The assistant delivers 24/7, language-independent responses across web and mobile, covering topics from visas and work permits to citizenship, company information and sector investment opportunities, reaching 90% coverage and a 95% AI success rate, fully on GenAI.