# CBOT | Koronabot & Botcorona

- Sector: public
- Voice agent: no
- Source: https://www.cbot.ai/case-study/social-responsibility-story-koronabot/

As a social-responsibility project, CBOT built Koronabot and its English counterpart Botcorona to help people reach verified coronavirus information quickly, in both Turkish and English.

## Key numbers
- 2 — languages: Turkish & English

## Challenge
In the early phase of the pandemic, people had urgent questions about the virus, its symptoms and how to protect themselves, while unverified claims spread just as fast. The difficulty was not a lack of information but reaching the confirmed answer quickly, without wading through conflicting or misleading content. Reliable guidance from official sources existed, but it was scattered and not always easy to find at the moment someone needed it.

## Solution
CBOT built Koronabot as an assistant that answers people's coronavirus questions using confirmed information from official sources, and made it easy to reach on the web. To widen its reach, Koronabot was featured on the CNN Türk news portal, and an English counterpart, Botcorona, served people who wanted to ask their questions in English.