# Ford Otosan | myHR

- Sector: automotive
- Voice agent: no
- Source: https://www.cbot.ai/case-study/client-story-ford-hr/

myHR is the AI assistant Ford built with CBOT to digitize its HR experience. Integrated with the company's information infrastructure, it gives employees instant, accurate and consistent answers to frequently asked questions about salary, leave, payroll and benefits, 24/7.

## Challenge
With over a hundred thousand employees and a multi-layered structure, Ford saw recurring HR questions about leave, benefits and payroll pile up on its support teams. Slow, inconsistent access to information was putting pressure on operational efficiency, and employees needed a fast, accurate and consistent way to get answers.

## Solution
Ford deployed myHR, an AI assistant built with CBOT's technology, integrated with the company's information infrastructure. Running on 100% GenAI, it instantly answers frequently asked questions about salary, leave, benefits and payroll, giving employees 24/7 access to accurate, up-to-date information.

## Results
Employees now reach salary, leave and payroll information in seconds, with no emails and no document searches. Repetitive questions are handled by the assistant, so HR teams can focus on higher-value work, and every employee receives the same accurate, up-to-date answer.