# Ford | FObot

- Sector: automotive
- Voice agent: no
- Source: https://www.cbot.ai/case-study/client-story-ford-fobot/

FObot, developed by Ford and CBOT, gives 11,000 employees instant answers across more than 500 HR topics, the first fully AI-based HR chatbot in Turkey to serve such a large audience.

## Key numbers
- 11,000 — employees served

## Challenge
Serving the HR needs of 11,000 employees the traditional way means a constant stream of emails, phone calls and web-page searches for answers that are, most of the time, routine. That load is slow for employees who just want a quick answer, and heavy for the HR team fielding the same questions again and again across hundreds of topics.

## Solution
CBOT and Ford built FObot as a fully AI-based HR chatbot to serve the company's 11,000 employees. Rather than emailing, calling or searching web pages, employees simply chat with FObot to get instant answers across more than 500 HR topics and to perform basic HR operations.