Turkey’s largest private bank chose Cbot
to pioneer in the conversational banking business

Isbank: The introducer of all the digital channels to banking customers in Turkey.

Isbank is the largest private bank of Turkey with more than 14 millions of customers and xx employees, has a pioneering role in the Turkish Banking industry with the legacy of being the introducer of ATM, web banking and mobile banking. Isbank also is one of the most innovative banks of Europe with its state-of-the-art products & services. The banks’s vision is the provide its customers the most relevant and instant solutions ensuring the ideal level of experience via all channels.

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Isbank is the largest private bank of Turkey with more than 14 millions of customers and xx employees, has a pioneering role in the Turkish Banking industry with the legacy of being the introducer of ATM, web banking and mobile banking. Isbank also is one of the most innovative banks of Europe with its state-of-the-art products & services. The banks’s vision is the provide its customers the most relevant and instant solutions ensuring the ideal level of experience via all channels.

This vision directs the efforts of the bank to lead conversational banking by providing an AI powered platform. The conversational banking business that requires advanced capabilities in AI, specifically natural language processing and machine learning constitutes a prominent part of the digitization agenda of the Bank.

Quality Check servisi, AI deneyiminizin tatmin edici seviyelerden daha fazlasına ulaşmasını ve zaman içinde artmaya devam etmesini sağlar. Sıradan kalkınma projelerinin aksine, AI projelerinin başarı oranı, çözümün çıktısının sürekli olarak izlenmesini gerektirmektedir. Gerekirse periyodik olarak raporlar sunan ve AI eğitimini güncelleyen bir alan uzmanları ve araçları ekibimiz var.